Job Description

Job Description

Job Description

Leasing Agent
Schedule: Tuesday – Saturday, 9:00 AM – 5:00 PM
Location: Middleburg Heights and Downtown Cleveland
Pay: $20/hr + Bonuses
Benefits: Medical, Dental, Vision, PTO, 401K + matching, Clothing allowance, paid holidays

Position Overview:
We are seeking someone professional and detail oriented to join our team. This individual will be the first point of contact for prospective residents and will play a key role in guiding them through the leasing process—from first inquiry to signed lease.

Key Responsibilities:

• Answer and manage incoming phone calls and voicemail inquiries
• Schedule all appointments using Outlook Calendar
• Greet prospects and explain available apartment options based on their needs (price, size, location, etc.)
• Show model apartments to prospective residents
• Accurately enter and track prospect information in MRI system
• Ensure all leasing paperwork is completed, signed properly, and application fees are collected (no cash)
• Use external systems to process credit and background checks with accuracy and care
• Prepare daily and weekly rental reports using Microsoft Word and Excel
• Maintain professional appearance and adhere to company standards

Requirements: Proficiency in Microsoft Word, Excel, and Outlook

• Familiarity with MRI or similar property management software is a plus
• Strong attention to detail and accuracy, especially with sensitive personal data
• Excellent communication and customer service skills
• Reliable, responsible, and well-presenting

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

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